[{"data":1,"prerenderedAt":340},["ShallowReactive",2],{"site-en":3,"page-en-support":66},{"id":4,"contacts":5,"extension":13,"footer":14,"meta":51,"name":52,"nav":53,"stem":63,"tagline":64,"__hash__":65},"site\u002Fsite.yaml",{"email":6,"phones":7,"address":11,"facebook":12},"office@alphaelsys.com",[8,9,10],"+359 2 958 18 12","+359 2 958 14 27","+359 2 859 10 34","bul. \"Tsar Boris III\" №81, Sofia","https:\u002F\u002Fwww.facebook.com\u002Fprofile.php?id=100054429853580","yaml",{"text":15,"copyright":16,"columns":17},"Development and implementation of business software and IT solutions.","Alpha Electronic Systems Ltd.",[18,33],{"title":19,"links":20},"Products",[21,24,27,30],{"label":22,"to":23},"TAXINAVIGATOR","\u002Ftaxi-navigator",{"label":25,"to":26},"TRANZIT","\u002Ftranzit",{"label":28,"to":29},"SSNAVIGATOR","\u002Fssn-navigator",{"label":31,"to":32},"SAR","\u002Fsar",{"title":34,"links":35},"Company",[36,39,42,45,48],{"label":37,"to":38},"About us","\u002Fabout",{"label":40,"to":41},"History","\u002F#history",{"label":43,"to":44},"Clients","\u002F#clients",{"label":46,"to":47},"Support and security","\u002Fsupport",{"label":49,"to":50},"Careers","\u002Fcareers",{},"ALPHA electronic systems",[54,56,58,59,60],{"label":19,"to":55},"\u002F#products",{"label":57,"to":47},"Support",{"label":37,"to":38},{"label":49,"to":50},{"label":61,"to":62},"Contacts","\u002Fcontacts","site","Business software and IT solutions with over 25 years of experience.","yBdens4oFPVOQd8PXcGOk8gkIg9VPDcg4c6WAF-L66A",{"id":67,"title":68,"description":69,"extension":13,"meta":70,"nav_order":71,"sections":72,"stem":338,"__hash__":339},"pages\u002Fpages\u002Fsupport.yaml","IT support and information security","Managed IT support, monitoring, networks, cloud, cybersecurity and compliance with ISO\u002FIEC 27001, NIS2 and GDPR.",{},null,[73,103,134,171,207,332],{"type":74,"layout":75,"image":76,"eyebrow":77,"title":78,"rotate":79,"body":83,"cta":84,"cta_secondary":87,"items":90},"hero","cinema","\u002Fimages\u002Fabout\u002Finfra.webp","Support · Information security","Your IT infrastructure, *maintained and protected*.",[80,81,82],"maintained","monitored","protected","Technology changes fast, and threats even faster. We maintain, monitor and protect your servers, workstations, network and cloud.",{"label":85,"to":86},"Request a quote","#contacts",{"label":88,"to":89},"What we offer","#infrastructure",[91,94,97,100],{"title":92,"text":93},"Monitoring","Zabbix · 24\u002F7 monitoring",{"title":95,"text":96},"Security","Fortinet · Wazuh · Trend Micro",{"title":98,"text":99},"Compliance","ISO 27001 · NIS2 · GDPR",{"title":101,"text":102},"Cloud","Microsoft CSP · Azure · AWS",{"type":104,"id":105,"variant":106,"eyebrow":88,"title":107,"body":108,"items":109},"services","infrastructure","muted","Support and *infrastructure*.","We keep your servers, network and cloud services running, every day.",[110,114,118,122,126,130],{"icon":111,"title":112,"text":113},"activity","Managed support and monitoring","We continuously monitor servers, network equipment, services and applications with a Zabbix-based system and catch problems before they affect your work. We manage updates and backups and respond quickly to incidents.",{"icon":115,"title":116,"text":117},"mail","Microsoft 365 and Exchange","As a Microsoft Cloud Solution Provider (CSP) we supply Microsoft 365 licences and fully administer them - Exchange Online, Teams, SharePoint, OneDrive and Entra ID. We also support on-premises Exchange servers.",{"icon":119,"title":120,"text":121},"cloud","Cloud - Azure and AWS","We design cloud and hybrid infrastructure, migrate servers and applications, and take care of security, backups and cost optimisation.",{"icon":123,"title":124,"text":125},"wifi","Wireless networks","Professional Wi-Fi for offices, warehouses and sites with central management - Cisco Meraki, Ubiquiti UniFi, MikroTik CAPsMAN. Including coverage planning, guest networks and secure access.",{"icon":127,"title":128,"text":129},"key","Licensing","Besides Microsoft 365 subscriptions, we supply licences for commercial products of leading vendors, as well as reliable open-source solutions.",{"icon":131,"title":132,"text":133},"code","Custom solutions","In our long-standing work with clients we often build specific software and integrations tailored to the needs of their business.",{"type":135,"id":136,"variant":137,"eyebrow":138,"title":139,"body":140,"items":141},"zoom","security","dark","Cybersecurity","Protection at *every level*.","From the network perimeter to every workstation - and a plan for the day something goes wrong.",[142,147,152,157,161,166],{"icon":143,"title":144,"text":145,"badge":146},"shield","Next-generation firewalls","We design, deploy and administer NGFWs (Fortinet FortiGate and others) and segment the network.","Perimeter",{"icon":148,"title":149,"text":150,"badge":151},"lock","Remote access and VPN","We build secure remote access and VPN links between offices (IPsec, WireGuard, SSL VPN).","Access",{"icon":153,"title":154,"text":155,"badge":156},"monitor","Endpoint and server protection","We deploy and manage Trend Micro Vision One (EDR\u002FXDR) - for workstations, servers, email and cloud resources.","Devices",{"icon":158,"title":159,"text":160,"badge":92},"eye","SIEM and security monitoring","We build and run Wazuh-based SIEM\u002FXDR - central logs, threat and anomaly detection, file integrity, vulnerability assessment, alerts, incident investigation and reports.",{"icon":162,"title":163,"text":164,"badge":165},"search","Security audits and penetration tests","We scan for vulnerabilities and test the external perimeter, the internal network and public services. You get a report with the risks found and how to fix them.","Testing",{"icon":167,"title":168,"text":169,"badge":170},"database","Backup and business continuity","Backup strategies following the 3-2-1 rule, ransomware protection, disaster recovery (DR) plans and regular restore tests.","Recovery",{"type":172,"id":173,"layout":174,"card":175,"stamp":179,"eyebrow":98,"title":180,"body":181,"items":182},"deck","compliance","document",{"label":176,"signature":177,"hint":178},"Compliance · Standard","Internal auditor","Details","Done","Requirements - *met*.","Over 15 years of experience maintaining information security management systems.",[183,191,199],{"title":184,"text":185,"badge":186,"bullets":187},"ISO\u002FIEC 27001","We help with risk assessment, policies and procedures, and implementing the technical controls. Our team includes a certified ISO\u002FIEC 27001 internal auditor, and we carry out certification projects with established partners.","Certified internal auditor in the team",[188,189,190],"Risk assessment","Policies and procedures","Technical controls",{"title":192,"text":193,"badge":194,"bullets":195},"NIS2","For organisations within the scope of the NIS2 Directive and the Bulgarian Cybersecurity Act - gap analysis, a compliance plan, technical and organisational measures, incident handling and reporting.","NIS2 Directive · Cybersecurity Act",[196,197,198],"Gap analysis","Compliance plan","Incident reporting",{"title":200,"text":201,"badge":202,"bullets":203},"GDPR","Technical and organisational measures to protect personal data - access control, encryption, records and data breach procedures.","Personal data protection",[204,205,206],"Access control","Encryption","Breach procedures",{"type":208,"id":209,"variant":137,"layout":210,"eyebrow":211,"title":212,"subtitle":213,"detail":214,"items":215},"stack","technologies","iso","Technologies","What we *work with*.","Platforms, hardware and tools we know in depth and support every day.","counter",[216,238,267,301],{"title":217,"badge":217,"text":218,"groups":219},"Hardware","We supply, install and maintain the hardware everything else runs on.",[220,226,234],{"title":221,"tags":222},"Servers",[223,224,225],"HPE","Dell","Lenovo",{"title":227,"tags":228},"Network",[229,230,231,232,233],"Fortinet","Cisco","Cisco Meraki","MikroTik","Ubiquiti",{"title":235,"tags":236},"Storage",[237],"Synology",{"title":239,"badge":240,"text":241,"groups":242},"Platforms and operating systems","Platforms","The operating systems, virtualization and cloud we administer every day.",[243,248,257,261],{"title":244,"tags":245},"Windows",[246,247],"Windows Server 2019 \u002F 2022 \u002F 2025","Windows 10 \u002F 11",{"title":249,"tags":250},"Linux",[251,252,253,254,255,256],"Oracle Linux","RHEL","Rocky Linux","AlmaLinux","Debian","Ubuntu",{"title":258,"tags":259},"Virtualization",[260],"Hyper-V",{"title":101,"tags":262},[263,264,265,266],"Microsoft Azure","AWS","Microsoft 365","Entra ID",{"title":268,"badge":269,"text":270,"groups":271},"Infrastructure and security","Infrastructure","We build and monitor the environment your people work in.",[272,279,284,288,295],{"title":273,"tags":274},"Directory",[275,276,277,278],"Active Directory","Group Policy","DNS \u002F DHCP","WSUS",{"title":280,"tags":281},"Mail",[282,283],"Exchange Server","Exchange Online",{"title":92,"tags":285},[286,287],"Zabbix","Wazuh",{"title":289,"tags":290},"Protection",[291,292,293,294],"FortiGate","FortiAnalyzer","FortiClient","Trend Micro Vision One",{"title":296,"tags":297},"VPN",[298,299,300],"IPsec","WireGuard","SSL VPN",{"title":302,"badge":303,"text":304,"groups":305},"Services and applications","Services","The applications and services we keep running without interruption.",[306,312,318,324,328],{"title":307,"tags":308},"Web servers",[309,310,311],"IIS","Apache","Nginx",{"title":313,"tags":314},"Databases",[315,316,317],"PostgreSQL","MySQL \u002F MariaDB","Microsoft SQL Server",{"title":319,"tags":320},"Telephony",[321,322,323],"FreePBX \u002F Asterisk","SIP","AI voice assistants",{"title":325,"tags":326},"Collaboration",[327],"Nextcloud",{"title":329,"tags":330},"Containers",[331],"Docker",{"type":333,"id":334,"variant":335,"eyebrow":61,"title":336,"body":337},"contact","contacts","light","Let's talk about *your infrastructure*.","Tell us what you run and what worries you - we will suggest a concrete solution.","pages\u002Fsupport","rt4u922u57QooEfYTMuGaVUOIps9NbbR5JY6mp0W6tw",1792318733014]